Return & Exchange Policy

Orders Can Be Cancelled Within 24 Hours Of Purchase, Provided The Order Has Not Yet Been Shipped. Please Contact Us As Soon As Possible With Your Order Number.

Contact Us: support@keloke.com

You Have The Option To Return The Product For A Full Refund Within 30 Days Of Purchase, As Long As The Product Remains Undamaged.

Please Note :

• Bulk Orders May Follow A Separate Return Process And Are Not Eligible For Standard 30-Day Returns.
• Discounted Or Promotional Products May Be Excluded From Returns.
• Original Shipping Fees Are Non-Refundable, Except For Quality-Related Issues Caused By Us.
• Returned Items Must Be Unused, Undamaged, And In Original Packaging With All Accessories.
• Return Shipping Costs Are The Customer's Responsibility Unless The Product Is Defective Or Incorrect.
• A Valid Proof Of Purchase Is Required For All Return Requests.

The Return Or Exchange Period Starts From The Date You Receive The Product. Timeframes May Vary Depending On The Purchase Channel And Local Regulations.

If You Encounter A Quality Issue, Please Contact Us Within The Applicable Period. For Quality-Related Problems, Please Refer To Our Warranty Policy.

Warranty Policy : Click Here

1. Fill Out The Return Or Exchange Request And Email support@keloke.com With Your Order Number And Reason.
2. Provide Proof Of Purchase And Supporting Materials Such As Photos Or Videos Of The Product.
3. Our Customer Service Team Will Respond Within 24 Hours And Provide A Solution.

Price Adjustments May Be Requested Within 14 Days Of Purchase If The Same Product Is Discounted On Our Official Website. This Price Guarantee Applies Only To The Original Purchase Price.

Please Note :

• This Policy Applies Only To Products Purchased Through The Official KELOKE Website.
• Price Adjustments Do Not Apply During Sales Events, Promotions, Or Clearance.